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what's new?

Lorien is proud to be a sponsor of the annual Guardian Public Services Awards. There are 12 award categories and Lorien is sponsoring, and judging, the award for innovation and progress in customer service, which seeks to highlight best practice and new approaches in delivering outstanding customer service.

It’s all about people and the awards are an opportunity to recognise the commitment from the people working in all areas of public service.

If you would like to request an entry pack or discuss the awards further, please contact Geoff Bloom on geoff.bloom@lorien.co.uk or telephone 01753-768473. The closing date for applications is 14 July 2006. The award shortlist is published in September, and winners are announced in December 2006 at an evening awards ceremony in London, to which all short listed organisations are invited.

For more information about the awards and details of last year’s winners please click here to visit the awards website.
The Market Research Society

Lorien Research is an MRS Company Partner. All MRS Company Partners and their employees agree to adhere to the MRS Code of Conduct and MRS Company Partner Quality Commitment whilst undertaking research.

Membership of the Market Research Society is open to individuals who are working in the market research profession. Its principal role is to represent and communicate good practice in research and to ensure that all practitioners uphold the MRS Code of Conduct. The code is enforced through a disciplinary process and is the primary means by which market research remains a self-regulated profession. Lorien Research abides by the MRS Code of Conduct in all its activities.
The Institute of Customer Services

The Institute of Customer Service is the leading independent professional body for customer service in the UK and its primary purpose is to lead customer service performance and professionalism. Lorien Reserch is an Associate Member of the ICS.